I have seen firsthand, how design can empower teams and profoundly change entrenched systems. As Head of Design Transformation at BBVA in Madrid, Spain, I led a team dedicated to improving customer-centricity, collaboration and creativity for 130,000 employees across 13 countries. Now I help other organizations do the same.
I'm an active volunteer for Field Innovation Team. We are currently piloting a DIY shelter kit to help communities more effectively respond to disater.
Work experience in the US, Europe, Russia and India, has given me insight and empathy for the commonalities and differences across culture and socio-economic level. I have an MFA in New Media from Academy of Art University (my designer/problem solver side) and a MA in International Relations from Columbia University (my systems analyst/researcher side).
Have an interesting design challenge?
Get in touch.